Frequently Asked Questions
Discover everything you need to know about our luxury collections and services.
Where does Gorski Montreal ship?
We offer premium shipping across Canada, the United States, and select international destinations. All orders are processed within 2-3 business days and shipped via secured couriers to ensure the safety of your luxury items.
What is your return policy for luxury outerwear?
We accept returns on unworn, unaltered merchandise with original tags attached within 14 days of delivery. Please note that certain high-end furs and final sale items may have specific restrictions.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Because luxury tailoring varies by silhouette, we recommend comparing your measurements to our guide or contacting our concierge for personalized sizing advice.
Does Gorski offer professional cleaning or storage services?
Yes, we provide seasonal storage and professional cleaning services specifically designed for fur, shearling, and fine wool to maintain the longevity and luster of your garments.
Are your materials ethically sourced?
Sustainability and ethics are core to our brand. We strictly adhere to international regulations and source our materials from certified suppliers who meet the highest standards of animal welfare and environmental responsibility.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.